Privacy Policy

Last Updated: August 29, 2025

At Classic Art Puzzles (classicartpuzzles.com), operated by AILMS LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, purchase our digital flipbooks, or interact with our services. We aim to be transparent and align with best practices to safeguard your trust.

Who We Are

What Data We Collect and Why

We collect limited data to provide a seamless, secure, and personalized experience while using our site and digital flipbooks. Below is an overview of the data we collect and its purpose:

1. Data You Provide Directly

  • Account Information: When you create an account or purchase a flipbook, we collect your name, email address, and billing information (e.g., payment method details processed securely via third-party payment processors). This is used to process transactions, provide access to your purchased flipbooks, and manage your account.
  • Comments: If you leave a comment on our site, we collect the data entered in the comment form (e.g., name, comment content), your IP address, and browser user agent string to detect spam and moderate comments.
  • User Profile: If you register, we store the personal information you provide in your profile (e.g., display name, preferences) to personalize your experience and save puzzle progress.
  • Contact Form: When you contact us via our support form, we collect your name, email address, and message content to respond to your inquiries.

2. Data Collected Automatically

  • Cookies and Similar Technologies: We use cookies to enable essential site functionality (e.g., login, flipbook access), improve performance, and personalize your experience. For details, see our Cookies Policy.
  • Usage Data: We collect anonymized data about how you interact with our site, such as pages visited, time spent, and puzzle interactions, using tools like Google Analytics. This helps us optimize site performance and content.
  • Device and Log Information: We collect details like your IP address, browser type, device type, and operating system to ensure compatibility, enhance security, and troubleshoot issues.

3. Embedded Content

Some pages may include embedded content (e.g., videos, images) from third-party websites. These sites may collect data, use cookies, or track interactions as if you visited their site directly. We limit embedded content to trusted sources and ensure it aligns with our privacy standards.

4. Media Uploads

If you upload images to our site (e.g., via comments or support forms), avoid including images with embedded location data (EXIF GPS). Visitors can download and extract such data from publicly available images.

How We Use Your Data

We use your data to:

  • Provide and maintain access to our digital flipbooks and site features.
  • Process payments and deliver purchased products instantly.
  • Personalize your experience, such as saving puzzle annotations or preferences.
  • Analyze site usage to improve performance, usability, and content.
  • Detect and prevent spam, fraud, or security issues.
  • Respond to your inquiries and provide technical support.
  • Communicate updates about your account or purchased flipbooks (e.g., order confirmations, access details).

We do not use your data for advertising or sell it to third parties.

Who We Share Your Data With

We only share your data when necessary to provide our services or comply with legal obligations:

  • Third-Party Service Providers: We use trusted providers for payment processing (e.g., Stripe, PayPal), analytics (e.g., Google Analytics with anonymized data), and spam detection (e.g., Akismet). These providers are contractually obligated to protect your data and only process it for specific purposes.
  • Legal Requirements: We may disclose data if required by law, such as to comply with a court order or protect our rights and safety.
  • No Third-Party Marketing: We do not share your data with advertisers or for marketing purposes.

If you request a password reset, your IP address may be included in the reset email for security purposes.

How Long We Retain Your Data

  • Comments: Comments and their metadata (e.g., IP address) are retained indefinitely to streamline moderation and recognize follow-up comments.
  • Account Data: Personal information in your user profile is stored as long as your account is active. You can edit or delete this data at any time (except your username, which cannot be changed).
  • Purchase Data: Billing and order information is retained for administrative and legal purposes (e.g., tax records) for up to 7 years, as required by law.
  • Usage Data: Anonymized analytics data is retained for up to 24 months to track site performance trends.
  • Support Inquiries: Contact form data is kept for up to 12 months to ensure proper follow-up.

If you request data deletion, we will remove your personal data unless we are required to retain it for legal or administrative purposes.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate data in your account or profile.
  • Deletion: Request the erasure of your personal data, subject to legal obligations.
  • Restriction: Limit how we process your data in certain circumstances.
  • Objection: Object to data processing for specific purposes (e.g., analytics).
  • Data Portability: Receive an exported file of your data for use elsewhere.

To exercise these rights, contact us at connect@classicartpuzzles.com or via Contact. You can also manage your profile directly in your account under the “My Account” menu.

Where Your Data Is Sent

  • Hosting and Storage: Our site and data are hosted on secure servers in the United States, managed by trusted providers with robust security measures.
  • Third-Party Services: Data may be processed by third-party services (e.g., payment processors, analytics tools) located in the United States or other regions, depending on their infrastructure. These providers comply with data protection regulations like GDPR and CCPA.
  • Spam Detection: Visitor comments may be checked by automated spam detection services, which may process data like IP addresses or comment content.

Security Measures

We take reasonable steps to protect your data:

  • Encryption: All data transmissions (e.g., payments, account access) use SSL/TLS encryption.
  • Access Controls: Only authorized personnel can access user data, and access is limited to what is necessary.
  • Secure Payment Processing: Payment details are handled by trusted third-party processors and are not stored on our servers.
  • Regular Monitoring: We monitor our systems for vulnerabilities and use firewalls and intrusion detection tools.

While we strive to protect your data, no system is 100% secure. If you suspect a security issue, please contact us immediately.

Cookies and Tracking

We use cookies to ensure site functionality, personalize your experience, and analyze usage. For details on types of cookies, their purposes, and how to manage them, see our Cookies Policy. You can adjust cookie preferences via your browser or our site’s cookie settings. Check our Cookies Policy.

Children’s Privacy

Our services are designed for adults and are not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child under 13, please contact us to have it removed.

International Data Transfers

As a U.S.-based company, your data is primarily processed in the United States. If you access our site from outside the U.S., your data may be transferred to and stored in the U.S. We ensure that any international data transfers comply with applicable data protection laws, such as GDPR for EU users.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here with a revised “Last Updated” date. We encourage you to review this page periodically.

Contact Us

If you have questions, concerns, or wish to exercise your data protection rights, please contact us:

  • Email: connect@classicartpuzzles.com
  • Website: https://classicartpuzzles.com/contact
  • Mail: AILMS LLC, 4640 Roosevelt Blvd STE 3, Philadelphia, Pennsylvania 19124, United States

Thank you for trusting Classic Art Puzzles with your data. We’re here to provide a delightful, secure puzzle-solving experience!